ISO 27001 Foundation

“Information security threats and attacks grow and improve constantly. As such, organizations are increasingly concerned about how their valuable information is handled and protected. The best form of such defense against them is the proper implementation and management of information security controls and best practices. Information security is the globally accepted benchmark and also a key expectation and requirement of customers, legislators and other interested parties.”

Balanced Scorecard basics

As SMBs grow larger it becomes obvious that turnover and sales cannot be regarded as the only criteria of success. Due consideration has to be paid to business reputation, employee knowledge and development, social responsibility initiatives and a host of other factors. Balanced Scorecard Basics training provides some essential tools and techniques that enable your organisation to plan and execute a balanced strategy for your future.

Business Process Management

This course emphasises the need for any business to adhere to efficient processes in order to remain competitive. It enables hands on mangers to see the consequent effects of deviation from procedures and supplies some techniques for managing process adherence

Communication Strategies

Communication Strategies will provide participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the office and beyond.

Project Planning: All you need to know

Project Planning: All You Need to Know is ideal for students who want to learn how to plan for projects, but don’t want to obtain a project management certification. The course begins with a look at the basics of project management and follows a steady progression through project planning, the work breakdown structure, basic scheduling, the resource breakdown structure and project planning worksheets.

Project Management: All you need to know

This is for managers who do not want to obtain PM credentials but still need to manage the occasional project. It supplies tools and techniques at the basic level to enable a practical approach to project management.

Project Management Fundamentals

This is for managers who need to understand the process of Project Management. It gives an overview of the roles and responsibilities involved in PM, how projects differ from Business-as-usual and how they need to be managed for successful outcomes. It touches on risk management, budgets, logistics etc.

Risk Management

Managers and business owners know that risk management can reduce the negative impact of crises, and provides measurable benefits and cost savings. This training offers a risk management framework that is flexible and works with any organization. It can be applied to a single project, a department, or an enterprise-wide risk management program.

Managing the Virtual Workplace

The virtual workplace is where your team meets, collaborates and interacts with the different tools and technology needed to get their job done. Make sure you’re on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. Topics include building a virtual workplace strategy, managing telework, building virtual teams, using technology, leading virtual meetings, and overcoming cultural barriers.

Marketing for Small Businesses

Learn to understand the marketing cycle, how people buy and strategies to build a marketing plan with a small budget.

Learn how to build a presence in the marketplace using the Internet and social media marketing.

Concepts explained: Unique Selling Proposition, building relationships, influence and persuasion, testing, revising and the value of data

Successfully Managing Change

Successfully managing change involves taking concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and dealing with stressors. These steps can also ensure that desired changes are implemented successfully.

Computer Basics: Expert

Learn to use a computer with ease. This course is designed to teach you how to use a computer at a basic level to expert. These days, especially as we enter the era of the 4th Industrial Revolution, computers are an integral and necessary part of our lives. Even if you consider yourself to be a complete novice, with no understanding whatsoever of how computers work, this course will introduce you to the basics so that you won’t every shy away from a computer again.

SharePoint Designer

Microsoft SharePoint 2016 is a platform for sharing documents, exchanging knowledge, discussing ideas, and sharing progress. Strong administrative skills are required to fully exploit SharePoint’s potential while protecting company data. Microsoft SharePoint 2016 for Administrators provides how-to information on how to fulfill this vital role.

Microsoft Office 365

This course provides foundational knowledge on the benefits of adopting cloud services with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365. You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyses how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

Process Improvement with Gap Analysis

Process improvement refers to proactively identifying, analyzing, and improving upon existing business practices in order to improve efficiency and accuracy of those processes. This systematic approach helps to reduce overall completion time, improve the quality of the output, and identify wasted efforts, ensuring that operations run smoothly. Gap analysis is a method of improvement through comparing actual performance with desired performance, and is among skills that are in demand for organizations in today’s business climate.

Knowledge Management

Understanding how to manage the knowledge within an organization is the key to business success. When knowledge isn’t managed well, employees can become frustrated, customers can become angry, and productivity can suffer. All of these things can affect a business’ bottom line. This Knowledge Management course trains employees to use knowledge they already possess in order to help businesses perform at the next level, introducing participants to knowledge management tips, techniques, and proven processes.

Cybersecurity: Fundamentals for Employees

This course will ensure that staff gain an appreciation of company-wide measures to protect against cyberattacks and their own role in the success of these defense measures. Most importantly, it will help staff recognize phishing attacks and understand what steps to take to mitigate the effect when a cyberattack has been successful. It emphasizes the importance of practicing safe social media behavior to prevent cyber criminals from mining sensitive personal and company data.

Continuous Improvement with Lean

All businesses should be aware of the need to continually improve their operations and processes in order to stay competitive. This course provides Lean tools and techniques for simplifying improvements and identifying and eliminating waste, thereby reducing costs and increasing productivity.

Course offerings